Cancellation & Refund Policy

Last Updated: October 2026

Thank you for choosing Shri Kainchi Dham Stays for your visit. We understand that plans can change, and we strive to make our cancellation and refund process as clear and fair as possible.

1. Standard Cancellation Policy

We offer full or partial refunds based on the timeframe in which you cancel your confirmed reservation:

• More than 48 hours before check-in: Cancellations made 48 hours or more before the scheduled check-in time will receive a 100% refund of any advance payment.
• Between 24 and 48 hours before check-in: Cancellations made within this window are eligible for a 50% refund.
• Less than 24 hours / No Shows: Cancellations made less than 24 hours prior to check-in, or failure to arrive (No Show), are non-refundable.

2. How to Request a Cancellation

To cancel your reservation and request a refund, please contact our support team immediately via email or phone call. Requests made via WhatsApp only without direct confirmation from our team may not be processed in time.

• Phone: +91-9117274186
• Email: arjunsingh55473@gmail.com

3. Refund Processing Time

Approved refunds will be processed and credited back to the original method of payment within 5-7 business days, depending on your bank or payment gateway.

4. Modifications

If you wish to simply change the dates of your booking rather than cancelling, please inform us at least 48 hours in advance. Modifications are subject to room availability and potential rate differences.

5. Peak Season Policy

During peak travel dates and religious festivals, bookings may be strictly non-refundable due to high demand. You will be informed if your reservation falls under these strict conditions at the time of booking.